Connor's Strabismus Update

Some days are better then others for little Connor, but it seems each day his eyes are at least getting stronger and the length of time his eyes are crossed is decreasing, which is a good thing and maybe means he'll just grow out of this. Today, I finally touched base with my doctor and the doctor who travels from Madison. (Anyone have any experiences with Yasmine Bradfield? I'd be interested to hear your opinions, although insurance & Affinity limits us to her so it's not as though I have a wide range of choice for a pediatric eye doctor. ) The soonest I could schedule was for October 26th - really. The lady was so incredibly rude to me. Saying there were multiple insurances listed & like I'm purposefully making her job difficult or something. I also told her that his eyes seem to be getting better and that I understand the wait to see this doctor is extremely long so if his eyes do grow to be totally normal in the next few months, what number could I call to cancel as soon as possible so someone else could have his time. This was like blasphemy to her and she even made this huffing noise and said something like, "Mam, if your doctor feels it is necessary it is necessary to see Dr. Bradfield." Um yeah, he also said most kids grow out of it but with the scheduling and her only being here a day every month we had to jump on this. You think she would have appreciated someone wanting to be on top of things and not canceling hte day of or just not showing up! Whatever, I'll call my usual doctor and cancel through him when hopefully his eyes are normal. They aren't crossed all the time - just when he seems to be tired or sometimes when he really tries to focus hard or when he's making a poopy. I can't stand when people do their job so crappy. I should have guessed it'd be a bad conversation when I told her let me get my calendar up and she said, Mam the soonest is October with this awful attitude. So what do you do when people are just rude? I try to be understanding, maybe they are having a bad day, but it still irritates me. Do you say something to the person? I guess blogging is my psychotherapy to rude annoying people :) I'm curious though what you do!